BuiltFast Studio · Custom software
Custom internal software, built around the exact way your business runs.
The platform runs your customer-facing business: booking, quotes, jobs, and invoicing. This is different. When an internal process or back-office workflow is held together by spreadsheets, manual steps, and disconnected tools that no off-the-shelf product covers, we build the software that replaces it.
We take on a limited number of custom builds at a time, by application.
Tightly scoped Phase 1 build. Larger systems are quoted after discovery.
Software we have built and run
Not a mockup.
Working software.
These are real screens from the BuiltFastCo platform, which we build, run, and support ourselves. A custom build is not this product; it is modelled the same way, around your workflow.
The workflow we build around
Every step of the job,
in one system
From the first call to the final payment, we model the way your crew actually runs a job, so the software fits the work instead of forcing the work to fit the software. The phases below show one field-service example; we model whatever your business actually does, in any trade.
Win the work
Every call, web form, and referral lands in one place. Build a line-item estimate and send it for approval in minutes, and route change orders and discounts for sign-off so nothing is scheduled or discounted without the approval you decide it needs.
Plan the day
Drop the job on the calendar and see the whole week without double-booking a tech. Assign the right tech and helper by skill, certification, and location, then send the crew their day with address, scope, and customer details on their phone.
Run the job
Track every job from booked to done, with notes, photos, and full history on the customer record. See labour, materials, and margin per job, so you know what actually made money and what bled it.
Get paid, and see the numbers
Invoice the moment work is signed off and take card or ACH without chasing a paper check. See revenue, open jobs, and where the pipeline is leaking on one screen instead of five spreadsheets.
Customer portal
Your customers, self-served
Clients see job status, approve quotes, pay invoices, and request new work, without a single phone call to the office.
- See live job status without calling the office
- Review and approve quotes and change orders online
- Pay invoices by card or ACH
- Request new work any time, day or night
Role-based access
Everyone sees only what they should
Office, field tech, and owner each get a view built for their job, with no clutter and no overreach.
- Office staff manage scheduling, quotes, and invoicing
- Field techs see today’s jobs and capture notes & photos
- Owners get the full picture: revenue, margin, and pipeline
- Permissions keep sensitive data on a need-to-know basis
Operator-led, built to last
Built by the people
who run it with you
We're a small, founder-led team, so you work directly with the people who scope, build, and maintain your software, not a sales rep or a hand-off to a queue. Every engagement runs the same way: a paid discovery that maps your workflow, a tightly scoped Phase 1 build, and a maintenance plan that keeps it stable and supported after launch.
Because each build is specific to one business, we keep client work private. When a project is approved to share, we're glad to walk through the relevant details on your fit call.
What every build includes
- Discovery & workflow mapping
- Design & prototyping
- Full development & QA
- Launch, data migration & training
- 30-day post-launch support
A custom build is a defined engagement, not an open-ended retainer. We scope it, build it, launch it, and stand behind it, then keep it maintained on a monthly support relationship so it stays an asset you can rely on.
Custom software
Custom internal software, built around the exact way your business runs.
The platform runs your customer-facing business: booking, quotes, jobs, and invoicing. This is different. When an internal process or back-office workflow is held together by spreadsheets, manual steps, and disconnected tools that no off-the-shelf product covers, we build the software that replaces it.
What's included
- Workflow discovery & mapping
- Custom application & database structure
- Admin dashboard
- Customer / job / vendor tracking
- Custom forms & document workflows
- Business-specific automations
- Reporting & dashboard views
- Integration planning
- Secure web-based access
- Deployment & training
Built for businesses with an internal workflow that no off-the-shelf tool fits, the kind of process currently held together by spreadsheets, email threads, and manual handoffs.
Starting at
$20,000
one-time build · quoted per project
Required maintenance
From $350 /mo
keeps your software stable, secure & supported. Most choose Standard at $750/mo.
Limited builds · by application
Book a Free Fit CallWe take on a limited number of custom builds at a time, by application. The $20,000 anchor is a tightly scoped Phase 1 build; larger systems, multi-location workflows, heavy integrations, data migration, and advanced reporting are quoted after discovery. Required maintenance starts at $350/mo and keeps the solution stable, secure, and supported; most active businesses choose Standard Maintenance at $750/mo. New features, major workflow changes, and custom integrations are quoted separately. Final pricing follows a paid discovery / workflow review.
The platform runs the standard playbook. A custom solution is a different tier entirely. It is software modeled on your exact business, not a workflow you adapt to.
The platform is enough when…
- Your business fits an existing service-business workflow
- You need booking, CRM, jobs, payments, or a vertical module
- You want a faster, lower-cost setup
The premium build
You need a custom solution when…
- You run a critical internal process that no standard software covers
- Your operation depends on spreadsheets, manual steps, and disconnected systems
- You need custom-built software modeled on your exact back-office workflow
- You want a business-critical internal system built, maintained, and supported for you
How it starts
From fit call to
a built system
Every engagement starts with a free fit call to find the right next step. Detailed workflow mapping happens in a paid workflow review or discovery, which then leads into the build.
Free Fit Call
Free
20 to 30 minutes to find your right next step, whether that's the platform, a website, a workflow review, or a custom build.
- Understand your business and goals
- Point you to the right path
- No detailed workflow mapping yet
- No obligation
Workflow Review
$1,000
A paid operational review for businesses unsure whether they need the platform, a website, or custom software.
- 60 to 90 minute workflow review call
- Review of tools, spreadsheets, handoffs & bottlenecks
- Platform vs custom-software recommendation
- Short written summary
Starter Discovery
From $3,500
Best for scoping a single workflow or department before a build.
- Initial workflow mapping
- Requirements & core user roles
- Core automation needs
- Initial scope direction & build estimate range
Standard Discovery
$5,000
Best for full-business scoping across multiple workflows, roles, reporting, and integrations.
- Full workflow mapping & requirements
- User roles, permissions & automations
- Reporting, dashboard & integration review
- Scope document, build estimate & phased roadmap
Enterprise Discovery
From $7,500
For larger companies with multiple departments, multi-location, and complex integrations. Complex projects may range $10,000 to $20,000+.
- Multi-session, department-level discovery
- Integration & data/reporting planning
- Phased roadmap & implementation plan
- Multiple stakeholder groups
50% of your paid discovery fee is credited toward your build when you sign a build agreement within 30 days of receiving your discovery deliverable.
After launch
Maintenance &
Improvement Plans
A custom build is an asset, so we keep it maintained, secure, and supported. Maintenance is required after launch, starting at $350/mo. Maintenance begins after the included 30-day post-launch support window.
Essential Maintenance
Required minimum. Best for simple custom apps after launch.
- Hosting & deployment monitoring
- Security updates
- Bug fixes for issues from the original build
- Uptime checks & monthly health check
- Email support
- No new features included
Standard Maintenance
Recommended for active businesses using the software weekly or daily.
- Everything in Essential
- Faster support response
- Small monthly adjustments & workflow tune-ups
- Minor UI / content changes
- Integration monitoring
- Monthly review (call or async) + a set amount of improvement time (defined in your maintenance agreement)
Priority Maintenance
Best for business-critical systems, heavier usage, or active improvement needs.
- Everything in Standard
- Priority response
- More active improvement hours
- Quarterly roadmap planning
- Reporting / dashboard adjustments
- More proactive monitoring
Enterprise Maintenance
Best for multi-location businesses, complex integrations, larger teams, or SLA needs.
- Everything in Priority
- Tailored SLA
- Dedicated point of contact
- New features & major workflow changes quoted separately
- Custom integrations quoted separately
Maintenance keeps your system stable, secure, and supported. New features and major workflow changes are quoted separately, and custom integrations are quoted separately.
Apply for a build
Tell us about
your workflow
Share what you are trying to fix and we will set up a free fit call. Because we take on a limited number of builds at a time, custom projects are by application.
What we’ll ask
The workflow that is slowing you down, and what you have tried so far.
A free fit call first
We start with a conversation, not a contract. No pressure, no obligation.
By application
We take on a limited number of custom builds at a time.